Warranty Policy

Warranty Policy

Jewelry Warranty Coverage

Style Charm's warranty all products against manufacturing defects in materials and workmanship under ordinary consumer use for the 6 months of the customer.

This warranty does not cover:

  • excessive wear
  • lack of care

Warranty Details & Information 

How does the 6 months guarantee work?

Style Charm is committed to providing the highest standard of jewelry – which is why we offer a 6 months Guarantee for all purchases of silver jewelry only. If your product is damaged, it fades or stops working under normal wear, this guarantee entitles you to a one-time replacement for the piece. If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value. This Warranty is voided on any user damage issues (i.e: scratches, accidental breakage, water damage, etc.).

A Shipping and Handling fee is charged to the customer for all Warranty Replacements.

During these warranty periods, if a defect arises in the product and it is deemed by Style Charm to be a manufacturer's defect, follow the instructions for returning the product.

Style Charm will, at its option, to the extent permitted by law, either

  • repair the product using new or refurbished parts
  • replace the product with a new product that is equivalent to the product that is to be replaced
  • refund to you all or part of the purchase price of the product in store credits

Style Charm shall have no obligation to repair, replace, or refund until the defective product is returned to Style Charm. A replacement product assumes the remaining warranty of the original product. When store credit is given, the returned product becomes Style Charm’s property.

Obtaining Warranty Service

For specific instructions about how to obtain warranty service for your Style Charm product, or questions of whether your product is covered, please contact Style Charm's customer service. Style Charm's customer service may be reached by emailing stylecharm.in@gmail.com.

Exclusions and Limitations

This Limited Warranty applies only to silver jewelry products manufactured by Style Charm. This Limited Warranty does not apply to damage caused by

  • accident
  • abuse
  • misuse
  • misapplication
  • use of non-Style Charm products

Do not expose your Style Charm products to harsh chemicals or environments, as they can alter the appearance of the product. These include, but are not limited to:

  • liquid silver polish
  • pools
  • hot tubs
  • salt water
  • spas

Do not sleep in the jewelry. Please refer to the cleaning and care instructions for additional information on caring for and protecting your Style Charm product. Failure to follow these instructions may constitute abuse, misuse, or misapplication of your Style Charm product.